Membership cancellations received within 30 days of joining may be eligible to receive a full refund less a $25 service fee as determined by ATTA in its sole discretion.
Cancellations will be accepted via fax or e-mail, and must be received by the stated cancellation deadline.
Cancellations received after the stated deadline will not be eligible for a refund.
All benefits of physical or digital format received by member organizations must be cancelled/returned to the ATTA.
All refund requests must be made by the organization’s primary contact or credit card holder.
Refund requests must include the name of the organization, card holder, and/or transaction number.
Refunds will be credited back to the original credit card used for payment.
The above policies apply to all ATTA memberships unless otherwise noted in membership materials. Please read all individual materials thoroughly for any specific policies.
The Adventure HUB, also called "The HUB", is the ATTA members-only social networking website where members post photos and videos, engage in industry-affecting discussions, and network with peers, media, and more from around the globe – all year long. The HUB is also how members access their membership benefits and a comprehensive, interactive membership directory.
HUB access is reserved for Professional and Business Members only. HUB access is not included in Community Membership. To learn more about membership opportunities and benefits, please visit our Membership page.
If you are a Business or Professional member, you can click here to create your HUB account. Please note that a HUB account is not automatically created when your membership is activated. Because The HUB works like a social networking website, you and members of your team will need to each create your own individual accounts to access The HUB.
If you just joined as a Professional or Business Member, it can take up to 24 hours to process and activate your membership. You will receive a welcome email from us with confirmation of your membership when it has been processed.
Tip: You may want to add [email protected] to your contacts, so that the email does not get filtered as spam.
Once you receive your welcome email, you can sign up to access The HUB here. Please note that a HUB account is not automatically created when your membership is activated. Because The HUB works like a social networking website, you and members of your team will need to each create your own individual accounts to access The HUB. Click here to create your HUB account.
Tip: Be sure to use your company email address when you sign up.
Business Membership grants HUB access to all employees of the member company. Membership benefits are granted to the organization as a whole and then accessed via individual HUB accounts. If you would like to sign your employees or colleagues up for the HUB, send them this link and ask them to create their own HUB account with their personal company email address.
Individual memberships like Community, Professional and Travel Advisors allow for only one person to have a HUB account.
Yes, your marketing or PR contractor can create a HUB account to promote your brand. Contact us to add them to your account.
Member benefits are granted to the organization as a whole and then accessed through individual HUB accounts. Therefore, a company-level login is not required. See above to learn how to access the AdventureHUB.
Still have questions?
We're happy to help answer your questions.